Refund and Return Information

We offer a 100% money back guarantee if you are not satisfied with your order. 

Our return policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return and to issue the refund, we require a receipt or proof of purchase.

Please do not send your purchase back to us without contacting us first by by clicking here - We'll respond to your inquiry within 24-hours. 

There are certain situations where only partial refunds are granted:

• Any item not in its original condition is damaged or missing parts for reasons not due to our error
• Any item that is requested to be returned more than 45 days after purchase.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Once you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days (this varies by financial institution).

Just send your item back to us and you'll be refunded the cost of your order plus 50% of your shipping cost to return the item. *We take no responsibility for return shipping costs, however we're willing to meet our customers in the middle with a 50% refund of the cost.

Late or Missing Refunds:

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us by clicking here.

Sale Items:

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by clicking here. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.